Tailor-made CRM integrated with Outlook (SomeMeet)

There are a lot of CRM solutions in the marketplace; Windows, Web, integrating Smartphones functionalities, Open Source, etc.; so much so, that when it comes to making a choice, one can easily get lost. On the other hand, a number of SMBs as well as large enterprises use Outlook; logically, they turn first to solutions which integrate well with Outlook so as to keep using this standard and useful communications tool.

Unfortunately, these CRM solutions are all too often too complex or too hard to adapt to their business reality. In light of this situation, Analystik has developed a custom-made CRM solution that is perfectly integrated with Outlook, enabling all employees to continue using the one and only agenda/organizer they really master; hence, minimizing their training needs. This solution has also resolved three known problems of Sales Force Activity Management; namely, planning errors and conflicts with employees (internal) and clients (external), synchronization with mobile devices, as well as time loss due to redundant agendas.
 
Moreover, Analystik has proceeded to thorough integration of this CRM with the existing IT environment which included an ERP, Outlook, an SQL Database and BlackBerry mobile devices. 
 
 
Key Functions
  • Sales Activity Management
  • Prospection Activity Management
  • Customer Service Activity Management
  • Client Data Management
  • Business Rule Implementation (ex. : “obligatory note”  to close a Client activity)
  • Activity and Performance Measure Feeding
 
Key Benefits
  • Use of a simple and friendly interface mastered by everyone: Outlook
  • Perfect integration of the solution with in place systems
  • Minimal training
  • Total control of only one Client Database in sync with the business reality
  • Transparent extension (push) of the CRM on the BlackBerry, all Outlook data is accessible on the BlackBerry with no action required
  • Integration of Strategic Data; for example, up-to-date sales for a client
  • Integration of Business Rules; for example, including the priority Business Intelligence necessary for Client Management
  • Development of complementary applications greatly simplified; for example, an interface with another system or a Mobile application
  • Total control over the application which will evolve in perfect alignment with your business process evolution