Development of a tailor-made CRM (SomeMeet)

If none of the available CRMs fit well with your business reality, you might have to make a strategic decision: developing a tailor-made CRM solution. Analystik has developed a tailor-made CRM solution for GE Capital, SomeMeet, and has proceeded to its complete integration with the existing IT environment which included an ERP, Outlook, an SQL Database and many BlackBerry mobile devices. Moreover, thanks to its perfect integration with Outlook, whenever you open Outlook, you access your CRM and vice-versa. With SomeMeet, Outlook becomes your CRM.
 
Key Functions
  • Sales Activity Management
  • Prospection Activity Management
  • Customer Service Activity Management
  • Client Data Management
  • Business Rule Implementation (ex. : “obligatory note”  to close an activity)
  • Activity and Performance Measure Feeding
 
Key Benefits
  • One Sales Activity Management tool; a simple and friendly-user interface and an immediate productivity gain by eliminating redundant agendas (Outlook/CRM)
  • Transparent extension (push) of the CRM on the BlackBerry; all Outlook data is accessible on the BlackBerry with no action required whatsoever
  • Total control of only one Client Database perfectly in sync with your business reality and offering many advantages in terms of integrity: usage of existing IT system data perfectly integrated with the existing IT environment
  • Integration of Strategic Data; for example, up-to-date sales for a client
  • Integration of Business Rules; for example, you can define business rules obligatory for Clients and Activity Management
  • Development of complementary applications greatly simplified; for example, an interface with your ERP or a Mobile application
  • Total control over your CRM evolution; which evolve in perfect alignment with your business process evolution