Intelligence, did you say? What KPIs and not even Big Data will ever tell you!


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This is Big Data era right? And everyboy is just so happy with all this new Intelligence pouring in and all these KPIs literally falling from the skies which will all of a sudden enlighten us and magically empower us with infallible decisions and grant us assured success, right?

And we’re all writing down new figures of « big-data augmented » sales and revenues and God knows just how fantastic everything will be from now on for us all!

Well, the thing is I don’t want to kill it for you all but really, don’t you feel that as CXO we’re all already pretty much flooded with data, information et metrics of all sorts?

Two considerations I’d like to submit to you.

Question of Intelligence, what KPIs and not even Big Data will ever tell you!

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How to assess the gain of Tablets for the Mobile Workforce?


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Even though it might look so, it’s not necessarily true; and some questions about it must be revisited from time to time? So, how to assess the gain of Tablets for the Mobile Workforce?

I know, I know, you must think: « Come on, are you serious? ». In 2015?  But in fact, even though everybody has a mobile device today, it’s not crystal clear whether it’s really useful or even necessary.  More than often, and many have witnessed it, mobile devices are a source of distraction at work and the cause of errors, productivity loss, time loss, data loss, etc.

Well, let’s see it through…

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5 KPIs to get a clear vision of your Financial Services or Banking Products Sales Funnel


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In this post, we will present 5 KPIs (Key Performance Indicators) that are crucial to have on your Manager Dashboard if you’re to get a crystal clear vision of your Financial Services or Banking Products Sales Funnel.

There are well-known Key Performance Indicators (KPIs) in Sales which, just like images, are worth a thousand words, and especially when it comes to Financial Services or Banking Products Sales, a field of activities where more than anywhere else, performance is law, right?

Some Key Performance Indicators (KPIs) can literally take your Sales Department to a whole new level; unfortunately, very few realize that.  We are thinking about all these C-level Managers here that we have come to run by over the years as a Software Developer and which have told us: « You know what? When it comes to Business Intelligence and those metrics that can tell you what’s happening with your Sales Force… well, the truth is, I’m pretty blind! »

Not that we would pretend to know or to understand perfectly the subtleties of operations of  all the many businesses at work in the field of Financial Services or Banking Products but just that, with 30 years of experience as a Software Developer including many large mandates for Banks and Financial institutions, well, we have acquired a certain expertise about what information exactly it is that Managers need and require to make sound decisions and to base their Business Development and Sales Strategy upon.

So what does the Manager – Sales Director – Marketing Director (CMO) really need to to get a clear vision of his actual Sales status?

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Mobility Strategy – the stakes for the enterprise and the Mobile Workforce


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Dedicating someone specifically to Mobility, putting him/her  in charge of establishing a solid link and creating a bridge between business units (including the Mobile Workforce) and the IT department; that’s the very first step any enterprise, concerned with new business challenges and new business process, and looking forward to enhance both productivity and profitability, should take.

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