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Software Development Performance; a question of metrics?

The assessment of software development performance, be it of a software development team or a software development project will vary greatly depending on the type of metrics used.

This request for performance assessment in software development projects is constantly coming back and is a source of major concern for Managers; which is quite normal considering the low ratio of projects delivered in time… and costs.

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Perception of Software Development Performance by Management Style

The perception of software development performance truly varies according to management style; hence, performance assessment is, in fact, a question of perception. The performance assessment of a development team is closely linked to the management style and, more precisely, to the priorities it dictates; in software development as in any other activity.

Any manager would like to have an objective assessment of the performance of both his development team and his IT department as part of a software development project. The term “objective” is the key to the riddle here. Is there an objective method for assessing the performance of a developer, a development team or a software development company? Is there a key performance indicator in software development that really tells the truth?

In fact, one can hardly count the systems, methods, and nomenclatures that have been created since the beginning of the industrial era to evaluate performance in software development, as in any other field.

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