Key Performance Indicators

Not easy to identify non-performing processes with high performance gain potential because not all non-performing processes are created equal; some show higher earning potential than others.

In fact, the challenge for an IT manager is not only to identify non-performing processes, but also to identify the processes that will bring the most gain to the business when optimized. As an IT Director, you need to be able to recognize the performance improvement indicators that are important for your company.

Clues to identify non-performing processes with high earning potential

What are these revealing elements, indicating a major hassle that can lead to significant performance gains?

First of all, let’s mention a common plague in the workplace, a remnant of the last Millennium, which reflects a deficient way of doing things; that is Excel. Not that we condemn its use, far from it, because Excel is a formidable and powerful office automation tool. However, if you use a complex Excel spreadsheet for the management and/or calculation of critical data or processes in your company, which only a few insiders master; then you should strongly evaluate its performance!

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The assessment of software development performance, be it of a software development team or a software development project will vary greatly depending on the type of metrics used.

This request for performance assessment in software development projects is constantly coming back and is a source of major concern for Managers; which is quite normal considering the low ratio of projects delivered in time… and costs.

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Process performance and innovation create a bond of heart and reason within any flourishing business or, at the very least, any enterprise must become innovative in order to flourish because innovation almost always leads to a gain in performance on one level or another.

Thus, the company that wants to perform must innovate and the innovative company will perform… most certainly!

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The perception of software development performance truly varies according to management style; hence, performance assessment is, in fact, a question of perception. The performance assessment of a development team is closely linked to the management style and, more precisely, to the priorities it dictates; in software development as in any other activity.

Any manager would like to have an objective assessment of the performance of both his development team and his IT department as part of a software development project. The term “objective” is the key to the riddle here. Is there an objective method for assessing the performance of a developer, a development team or a software development company? Is there a key performance indicator in software development that really tells the truth?

In fact, one can hardly count the systems, methods, and nomenclatures that have been created since the beginning of the industrial era to evaluate performance in software development, as in any other field.

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